Shipping & Delivery Policy

Shipping & Delivery Policy

Effective Date: 1 May 2025

At DO (Dress On), we aim to deliver your orders as quickly and efficiently as possible across Egypt.

1. Order Processing Time

  • Orders are processed within 1–2 business days after confirmation and payment.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Time

  • Delivery within Egypt typically takes 3–5 business days, depending on your location.

  • Delays may occur due to weather, high order volume, or courier issues.

3. Shipping Fees

  • Shipping fees are calculated at checkout based on your location and order size.

  • Free shipping may be offered during specific promotions or for orders above a certain value (if applicable).

4. Delivery Partners

We work with trusted local couriers to ensure safe and timely delivery of your items.

5. Delivery Attempts

  • Our courier will contact you to confirm the delivery time.

  • If delivery is not successful, a second attempt will be made.

  • If the package is not received after repeated attempts, the order may be canceled and returned to us.

6. Address Accuracy

Please ensure that all shipping details are correct before confirming your order. We are not responsible for delays or non-delivery due to incorrect addresses.

For questions or delivery assistance:
📧 Email: dokidswear@gmail.com
📞 Phone: +2012 28028855